Blinds Warehouse products actually come with two warranties - therefore giving you twice the peace of mind when you make a purchase with us.
Each product comes with its' own Manufacturer's Warranty and Blinds Warehouse will guarantee any of our products for a period of 24 months.
During this time if you find what you believe is a product defect, please contact our Warranty Centre.
Every product on the Blinds Warehouse website will have its' own Manufacturer's Warranty. Details of this can be found in the product description and will also come with your Blinds Warehouse purchase.
Once we have validated the warranty claim (this includes the issue form and confirmation the claim is within the warranty period), Blinds Warehouse will replace or repair the product at no expense to you, the customer, if covered by the Manufacturer's Warranty.
Coinciding with the Manufacturer's Warranty, the Blinds Warehouse Warranty only covers products that have been maintained and cleaned properly. For instructions on how to do this please refer to the Product Care, Cleaning and Maintenance guide which can be found in the Help Centre for clear, detailed instructions on how to care for your window furnishings. The Blinds Warehouse warranty does not cover products that have been mistreated (including frayed cords) or are defective due to poor maintenance.
In the particular case of blinds and/or curtains that have been altered, it does not cover alteration to the width or drop length of the product if these have been made by persons unauthorised by Blinds Warehouse.