Help Centre

At Blinds Warehouse we pride ourselves on First Class Customer Service!
Below is a list of our customer service departments, please select one for more information.

Frequently Asked Questions

If you have a question about your order, our website or our policies please view our Frequently Asked Questions page where we answer the most commonly asked queries.

Testimonials

View what our customers have to say about our products and service. Always striving to exceed expectations, at Blinds Warehouse we are exceptionally proud of the many testimonials we have received from our valued customers.

How to Measure your Windows

Blinds Warehouse require customer to provide EXACT WINDOW MEASUREMENTS in millimetres when placing an order. If you have any queries please view our How to Measure your Windows page for detailed instructions and tips on measuring.

How to Install your Blinds and Curtains

Please take a moment to view one of the many installation videos provided by Blinds Warehouse or print out one of the additional installation guides we have put together for your convenience.

Care and Maintenance

The team at Blinds Warehouse have compiled the best tips when it comes to caring for your blinds and have created a set of easy to follow instructions.

Check your Account Settings

Having a personal account with Blinds Warehouse means you are in control of your details and purchases 24/7 allowing you to view previous order history, tax invoices and track your delivery.

Issue Support Area

Due to the immense amount of research and development we put into our business, we realise that on rare occasions situations can occur. Therefore we have systems in place to deal with these quickly and efficiently ensuring a positive outcome as soon as possible.

Warranty

Whilst we hope you will never need to use our Warranty Centre, you can have peace of mind in knowing that Blinds Warehouse are here to assist you every step of the way in the event that you do.

Media

Our media page will introduce you to videos from Australia and around the world sharing the latest in DIY information- sit back, relax and take in these valuable tips.

News and Articles

If you need information on cleaning your blinds, decorating and discovering the latest trends then view our News and Articles section and read how you can transform your home of office with the latest trends and materials.

Glossary of Terms

Those new to buying DIY blinds online may find product names and components overwhelming so we’ve developed easy to understand definitions for the everyday home renovator or decorator.

Guide Me

Need help navigating our site? We’ve developed detailed instructions in case you get stuck when it comes to searching for a product, placing an order or finding useful information.