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Blinds Warehouse Frequently Asked Questions

Blinds Warehouse have broken down our FAQ's into departments for your convenience.

Please select from the department link below to see our FAQ's.

Before Placing an Order

  1. Can I get a sample before I order?
  2. Do Blinds Warehouse products come with a warranty and what does the warranty cover?
  3. Can I visit your showroom or collect my order from your warehouse?
  4. Are the colour samples that are shown on the Website exactly what I will receive?
  5. Why are your prices so low?
  6. How do I know my personal information is kept private and safe?
  7. This is my first time to your site - how does it all work?
  8. I need a quote - can you provide one over the phone or to my email?
  9. Can Blinds Warehouse send someone to measure up my windows?
  10. Can I have my Ready Made Blinds cut down to size to fit my windows?

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Ordering

  1. Is ordering online ok? Is it easy?
  2. How can I pay for my order? What credit cards do you accept?
  3. When will the money for my order come out of my credit card?
  4. How safe are online transactions - is it ok to give you my details?
  5. How will I know you have received my order?
  6. What if I want to change or cancel my order?
  7. How will I know when my order has been sent?
  8. If I order today, how long will it take to receive my order?
  9. Am I able to order by phone or email?
     
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Shipping / Delivery 

  1. How much for delivery?
  2. Where do you deliver? 
  3. What courier companies do you use?
  4. Do you offer free shipping like some other blind companies? 
  5. What happens if I am not home when my order is delivered?
     
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Policies 

  1. Privacy Declaration
  2. Returns Policy
  3. Terms and Conditions
  4. Copyright
  5. Bulk Discounts?
  6. Fraudulent Pay Per Click Actions
  7. Errors In Your Order
  8. Changing Your Order
  9. Shipping Claim Policy
  10. Terms of Use
     
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First Time Visitor?

  1. First time visitors overview
  2. How do I become a member with Blinds Warehouse - I want a new personal account?
  3. I want to pay for my order - how can I do that?
  4. How do I use the Cost and Design Calculator to get a quote for Custom Made Blinds?  - video
  5. How do I use the Cost and Design Calculator to get a quote for Ready Made Blinds?  - video
  6. I want a quote - can I get one online?
  7. Why do I want to open an account?
  8. What is the Issue Claim form for?
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